Start with a question
Ovar is AI. In Space, it focuses on Space features, account guidance, and everyday troubleshooting. It uses these help articles and does not have access to your private account records or other conversations.
- Open Messages and choose the verified Ovar account.
- Start a new chat or open a past conversation.
- Read the brief privacy notice beside the message field. Sending a message starts AI help; you can choose Request an agent instead.
- Describe what you are trying to do and what happened.
What Ovar can and cannot do
Ovar can explain steps, help you understand a control, or suggest checks for an error. It cannot change your password, grant verification, recover an account, remove content, or carry out staff decisions. Ask for an agent when you need personal assistance.
Keep passwords and sign-in codes private. Ovar and agents do not need them to help you.